Service
Our condition scale
Every bag is a one-off pre-loved piece. So that you know exactly what to expect, we assign each piece to one of five grades – and describe anything particular on the product page as well.
New
Unworn, no signs of use
Like new
Hardly worn, no visible signs of use
Very good
Light, barely visible signs of use
Good
Visible signs of use consistent with age
Well used
Clear signs of use, see description
The grade does not replace a look at the photos: they always show the actual bag on offer. If you are unsure, we are happy to send you more detail shots.
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